Services — Amazon & e-commerce freight

Amazon and e-commerce freight.

Appointment-critical deliveries into fulfilment centres, 3PLs and retail DCs — booked, compliance-checked and tracked so your inventory goes live on schedule.

What it is

The appointment is the product.

Getting a truck to a fulfilment centre is the easy part. The hard part is the appointment: booking it, meeting the pallet and label spec, arriving inside the window, and getting it rebooked quickly when something slips.

We handle that side of it. We book the appointment through Carrier Central, check the shipment against the current spec before the driver leaves your dock, and stay with the delivery until the receipt closes and the POD is in your inbox.

Best for

What's included

Everything that comes with an e-commerce move.

No tiers, no add-on packages. This is the service.

Appointment booking

We request and confirm the delivery appointment, then hold the driver to it. You get the date and window in writing before the truck loads.

Compliance checked first

Pallet build, shrink wrap, shipment labels and the references on the bill of lading are checked against the current spec before pickup, not at the gate.

LTL, partial and full loads

Two pallets or twenty-six. We price palletised LTL, partial truckload and full truckload on the same lane and tell you which one actually costs less.

Reschedules handled

If a window is missed or a site refuses the load, we rebook it and keep the freight moving instead of leaving it sitting on a dock at your expense.

Peak season capacity

Q4 volume planned and committed ahead of time, so your replenishment does not compete with everyone else's for the same trucks in November.

Documents closed out

Signed BOL, POD and the delivery reference sent back the same day, so your receipt reconciles without you chasing anyone.

Where it goes

Destinations we deliver into.

Lead times are typical, not promises — peak weeks and constrained sites run longer. Send the shipment and we will confirm the real booking window.

Destination What it needs Book ahead
Amazon fulfilment centreConfirmed appointment, shipment ID labels, reference number on the BOL3–5 days
Walmart WFSAppointment, WFS labels, PO number on the BOL3–5 days
3PL warehouseDock appointment, packing list, carton and pallet counts1–2 days
Retail distribution centreRouting guide compliance, ASN, on-time in-full window5–7 days
Port or rail ramp drayageContainer number, last free day, delivery order2–4 days
Questions

Before you ask.

If your question is not here, dispatch will answer it in a sentence rather than a brochure.

What do you need from me to book a delivery?

The shipment or reference number, the destination code, pallet count with dimensions and weight, the ready date and the pickup address. If the labels are not printed yet, send them when they are and we will check them before the driver arrives.

What happens if the appointment gets missed?

We rebook it the same day and tell you the new window before you have to ask. Whether detention or a redelivery charge applies depends on why it slipped — we will show you the timestamps either way.

Can you handle small shipments, or is it truckload only?

Both. Two pallets moves as palletised LTL, six to twelve as partial truckload, and a full trailer as truckload. We quote whichever is genuinely cheaper for that lane rather than defaulting to the biggest option.

Do you only deliver to Amazon?

No. The same team handles Walmart WFS, third-party warehouses, retail distribution centres with routing guides, and drayage from the port to your 3PL. Anywhere an appointment and a compliance spec are involved.

Other services

Also worth looking at.

Dedicated freight

Locked-in capacity on the lanes you run every week. Same carriers, same transit windows, and a rate you can budget a quarter around.

Expedited shipping

Team drivers and straight-through routing when a load cannot wait. Quoted in minutes, rolling the same day.

International freight & customs

Ocean, air and cross-border moves with customs paperwork prepared, filed and tracked alongside the freight.

Get a rate

Send us the lane. We will send back a number.

Ten fields, no account, no obligation. Most quotes come back the same morning with transit time and equipment confirmed.

Prefer to talk it through?

Dispatch answers around the clock, including weekends and holidays.